Marcus - Creator of the Artisan Food Club

I grew up in North Wales and left school at 16 to work on farms in Australia. Nearly a decade later I returned to Devon to study Agricultural Management and Seale-Hayne collage.

These early experiences set me up well for my time working with the dairy-farming sector in Devon with Genus Breading and on to my mothers food business Patchwork pate. There I worked on sales nationally and internationally and then created my own business Carter Food House – wholesale to butchers & fish shop across the UK. I also created the Virtual Farmers Market. My one passion for many years has been to help artisan food companies grow with sales. I have also created the My Own Sauce range and My Own Range.

My passion to help small start up independent food companies have a voice has been my driving force for many years and the driver behind many ventures. The Artisan Food Club has become the perfect method for this to happen. One of my mantras is to help start-ups get "un-local" and as your shop trys these companies with very low risk introduction orders you are giveing them a real chance of being a success.

Robert Arpino - The back office

Coming from an Italian family it was inevitable that food would play a major role in my life. I was the eldest of five children and lived within ½ mile 12 cousins all within the same age range. Family gatherings were huge and food was the social agent that bound us all.

My working life started in 1974 with the family owned ice cream manufacturer where I spent 18 years gaining experience in every area of food production and business management. In 1995 I bought a small frozen foods wholesaler in Oxfordshire which went on to feature in the Fast Track 100 list of companies in 2004 & 2005. Here I specialised in servicing food service outlets by offering bespoke menu development in our own fully equipped kitchens.

Between 2010 – 2012 I helped establish a potato crisp manufacturer in Lima, Peru. Our remit was to commercialise the use of some of the 4000 indigenous potato varieties to create a quality exportable product. I spent some time in Lima at the production plant establishing our production values as well as running the local office for 2 years.

I am passionate about food and the use of interesting, authentic and high quality ingredients to create those same childhood experiences to bring people together. My businesses have always been customer facing and I demand the highest standards of customer service. To this end I have always employed sophisticated technical systems to deliver great customer service.

Aylie - Part Time Voice of Reason for AFC

My name is Aylie (pronounced 'eh lee'!) and I have joined the Artisan Food Club team.  I will be helping Marcus and Robert with getting new suppliers on board and developing the processes around how we welcome suppliers to the AFC family.  My background has been in food retail operations and purchasing, most recently with Whole Foods Market, where I coordinated a collection of buyers for various food and non-food categories.  On having my second child I was fortunate to be able to take some time to spend with him and consider a change in career direction.

And so here I am!  I am currently officially working for AFC one day a week on either Tuesday or Wednesday but will endeavor to be super-efficient in that time.  I am also studying social media management with a view to being able to run that side by side with my work with Marcus.  My professional experience has meant I have had a huge amount of contact with a wide variety of food producers - from those just starting out to well established global brands.  I have always most enjoyed the time spent with emerging businesses and the energy that this requires. So being with the AFC is absolutely amazing for giving me that specific exposure again. On a personal level my time is primarily dedicated to two young children at the moment, with little space for much else.  Luckily, I mostly love it...!  I live with my family in Bristol and my interests are wide and varied but, as you can guess, food is a big theme in my life and I love to cook, feed people, and generally talk about food.  I am also a frustrated creative who loves to make things.  In another life, I could have been a painter or a textile artist. 

My big personal goal, apart from working with AFC, is to reduce my family's plastic footprint.  We have a growing community of Bristolians who are doing their bit and lobbying for small changes.  This is a particularly relevant topic to the food retail and producer community and I would love to hear more about how your business feels about this area.  I'm sure there are lots of best practices to be shared which could benefit all members of the Artisan Food Club family.  Looking forward to working with you and please be in touch on!

Friends of the Artisan Food Club

Capsule - CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Dot Ingenuity

We Are Dot Ingenuity
Helping You Making Your Brand Grow

We work with companies that want to generate new customers, increase their revenues or improve market share. We build online brands and drive sales with powerful ideas.

We're a boutique digital and web design agency based in Bromley with a genuine passion for building brands online.We believe that quality is far more important than quantity hence we only require a small team. Our people are our biggest asset. Our creative technicians, efficient managers and sharp strategists are the pulse of our business. We thrive on delivering exceptional, integrated digital campaigns and solutions for clients with both UK and international markets.

Treflach Farm,

Fresh, chilled distribution solutions for small food businesses. Contact us to talk about your requirements. From multi drops in London to national delivery they have your back. Very nice people who understand your situation and will grow with you

Call to chat with Ian on 01691 654321

E2B - Fulfillment House

With 19 years of experience in logistics and brand support, …e2B… offer unique event services, distribution strategies and storage solutions to a host of household name brands. With unrivalled facilities and dedicated team, we offer a bespoke service to fit our clients' requirements.

With over 90,000sqf of warehousing, we safely and securely store a huge array of event equipment, sampling products and stock. The team, practiced in complex kit consolidation, accurate picking and with extensive knowledge of our storage system, are able to provide consistent excellent service. In this way, whether exciting new start-up, or big name brand, we can support our client's creativity as they continue to build brands that perform.

Gourmet Partners - Export Help & Advice

I set up Gourmet Partners to help UK Artisan Food brands to sell their products both in the UK and Internationally. With over 30 years experience working in the UK & International Gourmet Food markets, I have sales & marketing experience in the Retail, Food Service and Café sectors. I believe there is no better time for Gourmet Food brands to expand their sales beyond the UK and take advantage of the international demand for high quality UK food products.

07805 257961 -

Satago - Online credit controle

Satago is clever credit control software that helps businesses get paid faster. Satago connects easily to your accounting software, then takes over the process of chasing customers for payment through automated statements, escalating email reminders and posted payment demand letters.

  • Automated debtor chasing, with custom templates, by email and letter.
  • Credit control CRM with full debt-chasing audit trail.
  • Customer risk profiles with integrated Experian credit data

ZeeMaps - Free

Create and publish interactive maps
ZeeMaps is an enterprise-class mapping service that allows you to easily create, publish, and share interactive maps. You can construct dynamic visualizations of geographic information, producing maps from your list of people or places. For example, you can create a map of places you have visited, or maps that mark the addresses of your customers, sales leads, friends, and relatives. All maps are stored on our servers, and can be instantly accessed any time, anywhere, from any standard Web browser on a computer or mobile device.

Vista Print Busness Cards

Vistaprint, a Cimpress company, empowers millions of business owners worldwide to market themselves professionally. Our wide range of quality products at affordable prices, along with design tools suited to every skill level and need, mean everyone can create the customised materials they need to get their message across.

Pont Packaging

Our investment in an extensive range of patented bespoke customer moulds, together with first class design and servicing capabilities, enable Pont to provide an extensive range of standard and bespoke products in a range of materials, sizes, colours and shapes. We satisfy our customers' specific packaging requirements by improving cost-efficiencies and ensuring security of supply and rapid, on-time pan-European delivery
07508 877370 - Darren Oakes
Email: Website:

Kingsway Printers – Label Manufacturer

Kingsway Printers are a specialist label manufacturer based in Lincolnshire and have been supplying labels to the food and beverage sector for over 40 years. We are BRC certified and approved for many of the high street supermarkets including M&S who have recently awarded Kingsway with a 'Hero' supplier status which is testament to our quality and service.

As well as having the capabilities for high volume demand with the latest flexo presses, we have two HP Indigo digital label presses which are ideal for high quality - low volume requirements and multiple products. Of particular interest is that our digital presses do not require plates, so as your product portfolio grows and brand develops, so to can your labels without having to pay for expensive plates for each new product added or change in artwork design/content, which is ideal for the artisan producer and start-up business where budgets are tight. We are also experienced in producing labels suitable for the chiller cabinet and freezer, along with wine and beverage labels with added wet strength materials suitable for the ice bucket, we can also add special embellishments such as metallic foiling and pattern varnishes to further enhance shelf appeal.

If you would like to discuss your label requirements in more detail, arrange a sample pack or a meeting, then please contact David Wooster direct on 07971 523180 (Mobile) or email you can also visit our website at www for more information.

We are pleased to offer Artisan Food Club members a 10% discount on your first label order.

Debt Recovery - Debt Advocate

As our name suggests we act and work as advocates for our clients, championing their lawful right to recover money which is legally and rightfully theirs. You should not have to pay to recover debts that have not been paid on time, that's what the Law says and that's why we use Late Payment Legislation to its full effect by charging our recovery fees to the debtor.

We're dedicated and professional but we're also approachable and friendly! The whole team at Advocate take great pride in the outstanding results we achieve and the strong long-term working relationships we build with our clients. And when it comes to debt recovery you will find we do things differently.
Call 0117 332 0092
Wayne Graham

The Design Works Exhibitions Ltd

Are you planning on attending an exhibition in the near future to exhibit your company profile?

If you have a low budget but looking for a maximum impact whilst at the show then why not consider our 'Shell Wrap' option.

We can dress your existing shell scheme with seamless graphics which makes your branding stand out from the surrounding shell schemes.

If you would like further examples you can view our website

01484 685775

Trademark Brothers

You guessed it, we are all about trademarks. We started with one simple aim: to make intellectual property accessible, understandable, and affordable. Having worked in several law firms we discovered the needs of growing companies weren't being met by law firms. Fast forward in time and we've helped startups and SMEs in the food and drink sector register trademarks in a way that works for their short term and long term plans.

We offer a fixed-fee service that eradicates the complexity of intellectual property, guiding you through the entire process so that you can get back to doing what you do best – making great food.

Get in touch for a chat today: or call Dom - 07988846870

This Way Up Design

We are a dedicated team of 'food and design' fanatics. We work with entrepreneurs and creators to bring the stories behind their brands to life. Our designs help companies get noticed, get funding, get listings and get onto the next rung on the food chain. We help our clients understand what makes them truly unique and why consumers will love their products. It all starts with understanding your DNA. We have worked for Wildings Duck Crackling, Little's Coffee, Potts, Teaforia, Lick Frozen Yogurt and many more rising stars in the food world. Take a look at our website and hopefully we can help your brand rise to the top too!

Take a look at our work

Or Call Chris on 07710 236 170

AB Food Nutrition & Labelling Expert

Anne is a Registered Nutritionist with 18 years food industry experience gained in a variety of roles across the manufacturing and retailing sectors.

Formerly the Nutritionist for the Co-op, Anne now works freelance specialising in calculating the nutrient composition of products and recipes for the purposes of mandatory nutrition labelling, whilst also providing impartial advice on food labelling, applying nutrition & health claims and using her practical, evidence based approach to develop nutrition policy.

From many years of experience calculating the nutrient composition of recipes for labels, menu boards and magazines and using just your product recipe, Anne can take the hassle out of nutrition labelling compliance whilst providing an inexpensive, confidential and personal service, no matter whether you are start-up or well-established larger business.

For more information contact Anne: 07966 363767


I have worked in food and drink businesses, small, medium and large for over 20 years; in sales, marketing and brand management roles. I set up Relish Food Marketing 5 years ago to help small artisan food companies and start-ups grow and develop their business.. Since then, along with my wider team, I have helped 100s of wonderful artisan brands mainly with their sales and marketing. My specialities include: selling products into retailers; developing sales and marketing plans; project management; mentoring and supporting; and last but not least – visiting farmer's markets, delis and farm shops!
To find out more visit, email
or call Jo on 0772 335 1884

Alex Coveney Video Producer

Alex Coveney is a promotional filmmaker who's studied Video Production for six years and been producing professional video content for small and large businesses for over 3 years, his recent clients include Google, Linkedin and Harlequins. He has experience creating bespoke promotional videos for wide range of budgets and genres. He takes a lot of pride in every film he makes and can offer both HD and 4K content. Able to independently plan cost effective marketing material himself or working to a companies exact requirements, Alex is able to produce videos of the highest standard whatever the business. - See some work examples Click here
07532 178212

Artisan Provender - In Store tastings

If you require expert representation and sales at instore tastings, events, trade & retail shows in London & beyond, Artisan Provender can help!

Artisan Provender was started in 2013 by Charlie Hanks who recognised how time consuming and costly it was for suppliers to travel to London to keep customers happy with instore tastings and representation at events. Charlie has ten years of food sales under her belt and trains her well presented foodies to become loyal ambassadors who represent and sell food and drink brands with enthusiasm and integrity. We're delighted to be friends of Artisan Food Club & look forward to meeting you!

Photopia Photography

Photopia is a photography studio specialising in creative food & lifestyle photography for advertising, commercial, editorial, packaging and PR briefs, working alongside businesses and graphics professionals in the West Midlands and throughout the UK.

Becca and Simon
07795 312571